Thank you for your interest in contacting us! Listed below is
our contact information.
URGENT ISSUES OR EMERGENCIES: emergency@rbhosting.org
(Emergencies or downtime only, other use of this email will
result in additional fees)
Sales/Abuse/Technical Support/Customer Service: Submit
a ticket
Office Hours: 24/7 (Customer Service 9 AM - 5 PM Monday -
Friday and Noon - 5 Saturdays)
For technical issues, network issues, general account
questions and normal customer inquires.
Domain Support: domains@deltatf.org
Office Hours: M - F 11 AM - 6 PM, Sat Noon - 5 PM Pacific Time
For DNS and domain management inquires.
General Information/Business Office: buisness@rbhosting.org
Office Hours: M - F 10 AM - 3 PM, Sat Noon - 3 PM Pacific Time
For general questions, payment, finance, cancellation and
retention issues as well as collection accounts. Also handles
all post closure Mwest Technologies LLC Registered Agent and
financial inquires.
Live Chat Support Available from 10 AM – 4 PM Monday – Friday and 1 PM – 4 PM Sat and Sun. Agents may also be on at other times. Chat support may be unavailable if we have a high ticket or service request load.
The above is to contact all of our staff. Below is a list of
our team and how to reach them.
Sales
MSN: ircsupport (at) diasporagames.com (Josh H), the_monicator (at) hotmail.com
(Monica)
Skype: jhina5422 (Josh H), kev8888 (Kevin)
GTalk: jhina5422 (Josh H)
Phone: 1 (888) 401 - 0189
Support/Billing/Emergencies
MSN: ircsupport (at) diasporagames.com (Josh H), sora (at) rbhosting.org (Sora)
Skype: jhina5422 (Josh H), kev8888 (Kevin)
GTalk: jhina5422 (Josh H)
Phone: 1 (888) 401 - 0189
Please understand that our staff do not have to help you via
these contact methods. This is offered as a courtesy and we
ask that you do not spam our staff. These are not official
support methods and as a result we have no legal
responsibility to help you via IM. If you need assistance we
recommend emailing us or using live chat; use these only if
you can not get to someone via the other methods and have paid
for support. Thank you for your kindness and cooperation!
